
Frequently Asked Questions
What formats are available in Pokemon Sealeds?
What formats are available in Pokemon Sealeds?
The Pokemon Sealeds collection includes booster boxes, sealed cases and elite trainer boxes. Booster boxes are best for card pulls from a single set. Elite trainer boxes add accessories to the pack contents. Sealed cases suit buyers who want a larger quantity from the same print run.
Which format suits someone new to collecting?
Which format suits someone new to collecting?
An elite trainer box is a practical starting point — it bundles packs with accessories such as sleeves and a storage box, giving you everything you need for one set in a single purchase. Booster boxes are the better choice once you know which set you want to focus on.
Can I change or cancel my order after placing it?
Can I change or cancel my order after placing it?
Contact us as soon as possible at hallo@better-world.shop or by phone at +1 787 765 1065 (Mon–Sat, 9 AM–6 PM). We will do our best to accommodate changes before the order is dispatched, though we cannot guarantee amendments once processing has begun.
Where do you ship and how long does it take?
Where do you ship and how long does it take?
We ship to the United States. Free shipping on all orders to the US. Processing time: 1–2 business days. Total delivery time: usually 4–7 business days.
Do you ship internationally?
Do you ship internationally?
We currently ship to the United States. Orders to other countries can't be placed at the moment.
What is your return policy?
What is your return policy?
You can return items within 30 days of delivery. Return shipping is free. Refunds are processed within 14 days after we receive the return. Full details are in our return policy.
How can I track my order?
How can I track my order?
When your order ships, we email you a shipping confirmation. You can also check the status on our Track order page.
How can I contact you?
How can I contact you?
Email hallo@better-world.shop or call +1 (787) 765-1065 (Mon–Sat, 9 AM–6 PM). You can also use our contact form.



